Privacy Policy
How we collect, use and protect your personal information.
Last updated: June 10, 2026
This Privacy Policy explains how FridgeFilterKits (“we”, “us”, “our”) collects, uses and protects your personal information when you visit fridgefilterkits.com or place an order. We are committed to protecting your privacy and handling your data transparently.
Who we are (data controller)
FridgeFilterKits is a trading name of LMTS Development Ltd, a company registered in England and Wales (Company No. 17148125), registered office 128 City Road, London, EC1V 2NX, United Kingdom. LMTS Development Ltd is the data controller responsible for your personal information. For privacy matters, contact privacy@lmts.app.
Information we collect
- Order & contact information you provide: name, email address, phone number, shipping and billing address, and order details.
- Payment information: card payments are processed by our third-party payment provider. We receive confirmation of payment and limited details (such as the last four digits and card type), but we do not collect or store your full card number on our servers.
- Communications: messages you send us by email or contact form.
- Technical & usage data collected automatically: IP address, browser and device type, pages viewed, and similar analytics data, including via cookies (see below).
How and why we use your information
| Purpose | Legal basis (UK/EU GDPR) |
|---|---|
| Process and deliver your orders, and provide support | Performance of a contract |
| Send order and shipping notifications | Performance of a contract |
| Prevent fraud and keep the site secure | Legitimate interests |
| Improve our website and understand usage | Legitimate interests / consent (cookies) |
| Send marketing emails (only if you opt in) | Consent |
| Comply with legal and tax obligations | Legal obligation |
Who we share it with
We share personal information only as needed to run our store, including with: our payment processor (to take payment securely), our fulfillment partner and shipping carriers (to pack and deliver your order), our email and analytics providers, and professional advisers or authorities where required by law. We do not sell your personal information.
International transfers
We are based in the United Kingdom and our orders are fulfilled in the United States, so your information may be transferred to and processed in the US and other countries. Where we transfer data internationally, we use appropriate safeguards (such as standard contractual clauses) as required by applicable law.
Data retention
We keep order and transaction records for as long as necessary to provide our services and to meet legal, accounting and tax requirements (typically up to 6–7 years for financial records). We keep other information only as long as needed for the purposes described above.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, to object to processing, to data portability, and to withdraw consent. UK/EU residents may lodge a complaint with the Information Commissioner’s Office (ICO). California residents have rights under the CCPA/CPRA, including the right to know and delete personal information and not to be discriminated against for exercising those rights. To exercise any right, email privacy@lmts.app.
Cookies
We use cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used. Essential cookies are required for the site to function; analytics and marketing cookies are used only where permitted. You can control cookies through your browser settings.
Security
We use technical and organizational measures — including HTTPS encryption and PCI-compliant payment processing — to protect your information. No method of transmission over the internet is 100% secure, but we work to protect your data and to review our practices.
Children
Our website is not directed to children under 16, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The “last updated” date above shows when it last changed. Material changes will be posted on this page.
Contact us
For any privacy question or request, email privacy@lmts.app, or write to LMTS Development Ltd, 128 City Road, London, EC1V 2NX, United Kingdom.